SLAM's Software Glossary and Terminology

LIST OF CHANGE MANAGEMENT TERMS

Approval: The process through which a change project is recommended for support. Attachments - Any type of file that can be attached to a Change Record in SLAM's Change Management Control software - the program is set up to handle an unlimited number of attachments - of any file format.
Change Management: Activities involved in (1) defining and instilling new values, attitudes, norms, and behaviors within an organization that support new ways of doing work and overcome resistance to change; (2) building consensus among customers and stakeholders on specific changes designed to better meet their needs; and (3) planning, testing, and implementing all aspects of the transition from one organizational structure or business process to another.
Change Tracking: The function of maintaining status information, including current state, of a change management issue in progress.
Collaboration: A mutually beneficial well-defined relationship entered into by two or more parties to achieve common goals. Collaboration is the process of various individuals, groups, or systems working together but at a significantly higher degree than through coordination or cooperation. Collaboration typically involves joint planning, shared resources, and joint resource management. Collaboration occurs through shared understanding of the issues, open communication, mutual trust, and tolerance of differing points of view. To collaborate is to "co-labor".
Environment: At a given moment, all of the external conditions and influences to which an undergoing change project is subjected. Includes personnel, company resources and budgetary factors.
Gantt Chart: A tool developed in the late 1940s to visualize the sequencing of tasks on a project. A scheduling tool used to display the status of a change project's tasks. A Gantt chart shows each task's duration as a horizontal line. The ends of the lines correspond to the tasks' start and end dates.
Goals: Good faith, quantitative change objectives which are set as minimum progress that can be made within a certain time period.
Implementation: Development of a Change. The process of putting all program functions and activities into place.
Issue Resolution: The solution or end result to a change management issue: a conclusion that solves a change issue or produces a process of how to solve the change issue.
Limitations: Restricting conditions; such as cost, resources, and facilities under which a change management issue may not come to fruition. Should be considered at the initiation of a change management project.
Milestones: In change management is an event which is selected to signify that certain change activities in the project have been completed.
Objective: Statements of attainable, quantifiable, intermediate-term achievements that help accomplish goals contained in the comprehensive change plan.
Project: A project is a temporary endeavor undertaken to create a unique result or change. Temporary means that the project has an end date. Unique means that the project's end result is different than the results of other functions of the organization.
Resources: Assets available and anticipated for a change management operation. They include people, equipment, facilities and other things used to plan, implement, and change management issues whether or not at the disposal of the organization executing change.
Risk Analysis: A systematic use of available information to determine how often specified events may occur and the magnitude of the consequences within a change management environment.
Roadmap: Within change management, a plan for change execution indicating what milestones will be needed, when they will be reached and the resources necessary to meet the change goal.
Stakeholders: Typically everyone involved in the change management process from executives right down to the frontline members of staff.
State: The certain stage a Change is in. In information processing, the complete set of properties transmitted by an object to an observer via one or more channels. Any change in the nature or quantity of such properties in a state is detected by an observer and thus a transmission of information occurs.
Status: Condition: a state of a change project at a particular time: "the current status of the software implementation".
Verification: The process of evaluating a system or component to determine whether the products of the given development phase satisfy the conditions imposed at the start of that phase for the change.