SLAM Help Desk Control is sold by staff license and licenses can be purchased in either fixed or concurrent configurations or a combination of the two.
Please contact a SLAM Solutions representative at 702.966.0779 for pricing based on your specific configuration needs.
Each SLAM Help Desk Control system comes with 30 days of free support from the date of purchase. Extended support is sold on a yearly basis and is 15% of the systems total cost.
Within 30 days of purchase, if a customer is unhappy with the product or support, SLAM will return the full cost of the software - no questions asked.
SLAM Help Desk Control is designed to be fully operational from the time of install - and has the ability to be set up with your own fields and workflow; however, some organizations may require advanced configuration. Please contact a SLAM representative to discuss your requirements and obtain a quote at 702-966-0779.