FAQ - fREQUENTLY ASKED QUESTIONS TOOL

As part of your support team's efforts to let users resolve their own issues before contacting the support desk, the FAQ tool will allow you to post Frequently Asked Questions and break them down by category. This could be the first page a user sees when logging into the Help Desk tool. The system also can email these FAQ's out to your user community upon new release.

Help Desk Software - Screenshot of FAQ View

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